Custom Printing FAQ

• Do I have to provide my own design? 

• Yes! For Custom Candles, these are made using a unique design provided by you. The Antique Candle Co logo will not be included on your custom candle.

• How do I submit my design? 

• Before completing your purchase, submit your design file via the product page before adding your order to your cart. This is necessary before our team can move forward with printing your candles!  
  For the best print quality, an AI or EPS file is recommended. PNG files will need to be uploaded with a transparent background & may be subject to minor edits by our team to ensure the design fits perfectly on the candle jar.  

• Can I select different scents or mix scents in my order? 

• A curated list of best-selling fragrances is available for Custom Candles to ensure your guests love them! We currently cannot mix scents within one order; the entire Custom Candle order must be in one selected scent.  

• Is there a minimum quantity required for custom printing? 

• Yes, Custom Candles are available in bulk quantities starting at 50 pieces, all the way up to 500 pieces. Larger volume discounts start at 100 pieces. 

• How does pricing work? 

• Custom Candles start at $8.50/unit at 100 units. Volume discounts start at 100 units; more discounts are available at higher volumes. If you plan on reselling Custom Candles in your store, the Recommended Retail Price is: 
  16 oz - $38.00 
  8 oz - $28.00 
  2 oz - $8.00 

• Can I view the final product before production? 

• To ensure we’re able to complete your Custom Candle order quickly, we currently do not send proofs of the final product before printing. Our design experts will make sure it’s perfect! However, please reach out to us (contact@antiquecandleco.com) if this is necessary for your order & we’ll be happy to work with you! 

• Do I pay in full before the custom candles are made? 

• Yes, please complete your full order to start the process for your Custom Candles. 

• How soon will I receive my custom candles? 

• Once we receive your unique design, our team will ship your order in 5-7 business days!  
  If you’re picking up your order, you’ll be notified at this time & can pick up the candles right away at our studio during business hours (M-F, 8 am ET – 3 pm ET). If your order is being shipped, please allow an additional 2-5 days for transit time. 

• Do I need to send any details about my event/store? 

• Nope! All we’ll need from you is your unique design file after you complete your order.